Finer English Title

BETTER TELEPHONING


This seminar provides training in planning and preparation of business calls, language for opening and closing calls, taking messages, dealing with difficult calls, to facilitate effective, professional telephoning

Dealing with a wide range of business situations, participants will engage in a variety of role-playing activities designed to develop telephoning skills, effective call-structuring and communication expertise.

This seminar focuses on training English language skills for telephoning.

 Seminar contents:

in order to facilitate effective, professional telephoning in English.

Upon successful completion of this seminar, students receive a Finer English Certificate in Telephoning Skills.






Deutsche Version